Transportation & Handling

All orders are shipped FOB destination, freight prepaid.

Shipping Method:

Controlled Drug Orders are shipped on Tuesdays and Thursdays only.

Dangerous Goods Orders are shipped via Standard Delivery only. They cannot be shipped via Rush, Next or Same Day Delivery.

Refrigerated product(s) are shipped Monday through Thursday, and cannot be shipped during extreme weather conditions.

Non-Controlled Drug and Non-refrigerated product(s) Orders are shipped Monday through Friday.

We do not ship orders on Saturdays, Sundays or Holidays therefore Shipping times are based on business days.

Standard Delivery

SteriMax offers free standard shipping on orders of $400 or more that are placed before the order cut-off time. Standard Delivery times are as follows:

Region Delivery Timelines
ON and QC Next Business Day
AB and BC 3 – 5 Business Days
MB and SK 2 – 3 Business Days
Atlantic Canada 3 – 7 Business Days

Delivery timelines will vary depending on your location.

Rush / Next Day Delivery
Rush and next day delivery options are available. Please contact SteriMax Customer Service for an estimate. Additional shipping charges may apply.

Local Pick Up / Same Day Delivery
Local pick-up and same day deliveries are available in the Greater Toronto Area (GTA) for orders placed before 12 p.m. EST (not including Fridays during summer hours). Additional shipping charges may apply.

Standard delivery times may vary depending on the shipping destination. Please note that for any reason due to circumstances beyond our control shipping may be delayed (inclement weather, lost or stolen packages etc.). Shipping timelines are based on most urban delivery destinations. Northern Territories are subject to different shipping costs and times from other provinces due to logistic limitations.